To perform complex design, installation, upgrade, maintenance, monitoring, and security of the Office of the Inspector General (OIG) network, servers, and software products; perform computer forensics for audits and investigations.

• Provides expertise and solutions for all technical, planning, operational, and security matters concerning the OIG’s network including servers, workstations, network cabling, network hardware and software and related peripherals

• Monitors network servers and computers, diagnoses degradation in performance and performs appropriate and timely upgrades, repairs, and modifications of the system

• Provides electronic back-up processes based on state-of-the-art technologies

• Tests, troubleshoots, debugs, documents, and installs computer systems and authorized applications

• Ensures application standardization and consistency across the network

• Consults with users to determine information systems needs and opportunities; aligns technology solutions with business needs and objectives

• Maintains and supports various information systems and applications

• Performs complex analysis and design of computer systems using information technology techniques

• Develops technical and programmatic security assessments

• Performs audit and investigative computer forensic activities such as analyzing and documenting forensic acquisition, retrieval, and capture of data; duplicates and analyzes the contents of electronically stored information (ESI)

• Performs forensic audits and investigations of security violations, attempts to gain unauthorized access to OIG information, virus infections and other incidents affecting OIG security

• Presents investigative findings both orally and in writing for determination of the prospective merits of the case

• Ensures that digital forensic methodologies are consistent in order to preserve and protect evidence and satisfy audit standards

• Works with internal and external staff regarding computer security, computer security violations, security policies and procedures development and enforcement

• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, and practices of information systems management and specified application areas

• Computer forensics applications, principles, and best practices

• Applicable business software applications

• Database implementation and maintenance

• Structured Query Language (SQL)

• Servers, network and communication equipment, and related peripherals

• Overall network security and back-up processes

• Computer applications and documentation standards

• Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Computer hardware and software installation, maintenance and troubleshooting

• Installing and using network equipment e.g. routers, switches, servers,

• Managing multiple tasks, objectives and projects

• Communicating effectively both orally and in writing, including public speaking

• Interacting professionally with staff internally and externally

• Cyber security and Computer Forensics

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Analyze and evaluate the effectiveness of complex network and information security operations and processes

• Perform proactive capacity planning in the server environment

• Lead network-centric project implementation

• Express technical information in a clear and concise manner to various staff levels

• Interact professionally with various levels of the OIG, Metro employees, and outside representatives

• Define problems, analyze situations, conduct research, make recommendations, and implement solutions and alternatives

• Understand, prepare, and interpret detailed software and hardware specifications and instructions

• Work with minimal supervision, initiate work-plans, and balance competing priorities

• Compile and analyze complex data

• Plan, maintain, and implement network servers and computers

• Implement and maintain line-of-business applications, specifically TrakEnterprise and Teammate

• Conduct digital evidence acquisitions and detailed forensics examinations

• Perform on-going reviews and analyses of methodologies, best practices, and hardware/software related to forensic and electronic discovery tools

• Read, write, speak, and understand English

• Lift boxes and equipment up to 25 lbs.

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position.  Additional experience, as outlined below, may be substituted for required education on a year-for-year basis.  A typical combination includes:

Education 

• Bachelor's Degree in Information Systems, Computer Science, or a related field

Experience 

• Five years of relevant experience in the maintenance of computer systems including experience managing a network environment; experience in computer forensics preferred

Certifications/Licenses/Special Requirements

• Certifications in Microsoft Operating Systems, Database and Network Administration, Cisco networking, and an industry or product certification in Computer Forensics are desirable

• Valid California Class C Driver license

• May work weekends or after designated regular hours in case of special assignments or emergencies

• Will be required to travel locally with the possibility of nationally and/or international travel on rare occasions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job.  Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions:

• Typical office situation

• Close exposure to computer monitors and video screen

Physical Effort Required:

• Sitting at a desk or table

• Operate a telephone or other telecommunications device and communicate through the medium

• Type and use a keyboard and mouse to perform necessary computer-based functions

• Communicating through speech in the English language required

• Light lifting or carrying 25 lbs. or less