Los Angeles County Metropolitan Transportation Authority

Job Specification




Pay Grade
H1I ($62,316.80 - $77,875.20 - $93,454.40)
Job Summary
Performs full range of emergency road service for disabled vehicles and provides information and guidance to dispatchers, operators, and mechanics.
Duties and Responsibilities
  • Receives repair assignments and vehicle location from Bus Operations Control Center (BOCC) and locates disabled vehicle; independently identifies and resolves road-call problems
  • Performs vehicle diagnostics with additional input from bus operator, Vehicle Operations Supervisor (VOS), and by using electronic test equipment, such as laptop computer as well as DVOM (Digital Volt Ohm Meter), and other diagnostic equipment
  • Performs repairs, if applicable, on all types of vehicle systems, including engines, transmissions, wheelchair lifts, doors, and multiplex systems
  • Forwards diagnostics information via work cards and the M3 (Materials and Maintenance Management) system to division personnel if vehicle cannot be repaired on the road
  • Provides information and guidance to Controllers, VOS, Mechanics, and Operators on what procedures to follow regarding revenue equipment road calls
  • Devises and utilizes service repair and bus schedule adjustments to help ensure continuity of service or minimize service delays
  • Interacts with various Metro personnel, law enforcement, and outside agencies to resolve road-call problems and road hazards which impact on-time bus service
  • Determines if disabled vehicle is safe to drive; may contact towing service
  • Initiates hazardous material spill containment until assistance arrives on the scene and participates in the remediation of spill
  • Utilizes M3 and ATMS (Advanced Transportation Management System) to track vehicles and to close out calls noting problem found and the repair made to resolve incident
  • Completes and maintains log of repair calls and results; reviews reports and advises division management of problems/trends
  • Recommends changes in regular maintenance schedules and provides equipment failure solutions based on field repairs
  • Patrols service area to locate malfunctioning or disabled vehicles
  • Inspects and ensures assigned service vehicle is in proper working condition and contains all the necessary parts to repair disabled vehicles
  • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

    May be required to perform other related job duties

Essential Knowledge, Skills and Abilities

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)
  • Complex troubleshooting and repair techniques of transit bus systems, components and sub-systems at the expert level
  • Theories, principles, and practices of vehicle electrical and mechanical systems, such as two- and four-cycle diesel engines, methanol, ethanol, and natural gas engines and fuel systems, V-drive, electronic transmissions, transmission retarders, and fire and gas detection systems
  • Oscilloscopes, multimeters, pressure gauges, and other diagnostic equipment
  • Computerized diagnostic test equipment, such as Programmable Logic Controls (PLCs)
  • Thermo King IntelligAIRE and Carrier A/C (Air Conditioning) systems (R22 and R134a refrigerants)
  • Wheelchair lift and door systems
  • Anti-lock Braking System (ABS)
  • Radio procedures and codes
  • Maintenance and mechanical procedures
  • Applicable local, state, and federal laws, rules, and regulations governing maintenance, repair, and procurement of public transit vehicles, and hazardous material handling
  • Equipment changes, such as alternative-fuel vehicles, mechanical and electrical systems, fuel pressure and fuel control circuits safety guidelines
  • Local geography, streets, and freeways
  • Vehicle operations and safety

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
  • Utilizing computers, software, and other computerized diagnostic equipment to analyze and resolve equipment failures and other mechanical problems
  • Diagnosing and repairing transit bus components, systems, and subsystems
  • Troubleshooting, repairing, and performing maintenance all types of disabled Metro revenue and non-revenue vehicles, and giving repair cost estimates
  • Using a variety of tools and testing equipment
  • Conducting road tests of buses and vehicles to diagnose mechanical problems and ensure problems have been properly rectified
  • Analyzing situations, identifying problems, and recommending solutions
  • Exercising sound judgment and creativity in making decisions
  • Communicating effectively orally and in writing
  • Interacting professionally with various levels of Metro employees and outside representatives

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)
  • Comprehend technical information found in maintenance manuals, procedures and schematics
  • Safely operate buses and other Metro vehicles
  • Give guidance to contract staff to resolve vehicle failures and on-street incidents involving disabled vehicles
  • Meet tight time constraints and deadlines
  • Think and act independently
  • Understand, interpret, and apply laws, rules, regulations, policies, and procedures
  • Travel to offsite locations
  • Read, write, speak, and understand English
Minimum Qualifications
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

  • Associates Degree in Automotive Technology from an accredited school or two years of relevant technical training

  • Five years of relevant experience as a mechanic in the repair and maintenance of transit system buses and other related vehicles

Certifications/Licenses/Special Requirements
  • Valid California Class A Commercial Driver License with "P" endorsement must be maintained
  • Positions in this job classification are considered safety-sensitive and subject to drug and alcohol testing, including random testing, under Federal Transit Administration (FTA) regulations
Special Conditions
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions
  • High noise environment
  • Exposure to moving machinery and/or vehicles
  • Exposure to outdoor weather including extreme heat, cold, dampness and/or humidity
  • Extensive safety training and/or use of protective devices and personal protective gear
  • Work irregular hours, split shifts, weekends, holidays, or 24-hour-a-day on-call assignments

Physical Effort Required
  • Driving and/or operating heavy equipment
  • Operating foot pedals
  • Communicating through speech in the English language required
  • Good distance vision and/or depth perception to judge distances


Job GroupJob Class CodeFLSA StatusDate OriginatedDate Revised

This classification is at-will and the incumbent serves at the pleasure of the hiring authority when classified as an Intermittent, Emergency, or Temporary employee and/or is assigned to the Office of Inspector General (OIG) or Board Clerk's Office.

This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements.