Under moderate supervision, picks up, processes, distributes, and delivers mail; ensures office materials are properly stocked; and maintains and retrieves files related to workers′ compensation.

• Retrieves, sorts, opens, date stamps, queries, distributes, and delivers departmental mail to designated recipient

• Organizes drop mail and places it in correct folders

• Uses pushcart for mail pick up, distribution, and delivery

• Operates commercial mail opener machines to open mail

• Enters data into computer system for queries and mail routing

• Operates photocopy machines and duplicates materials

• Maintains files by scanning, retrieving, and adding correspondence and reports

• Maintains accurate filing system and complies with established timeframes

• Assists in the basic maintenance of office equipment and resolves minor malfunctions

• Observes time sensitive procedures and adheres to legally mandated timeframes

• Orders and maintains inventory of stationery and office supplies

• Assists the department in locating mail and files as needed

• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• General office practices and procedures

• Complex recordkeeping

• Safety rules regarding stocking, transporting, and distributing materials

• Applicable business software applications

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Filing materials alphabetically, chronologically, and numerically

• Maintaining an accurate records management system

• Communicating effectively with others

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Sort mail by type and separate regular mail from legal documents

• Comply with established and legally mandated timeframes

• Operate office equipment utilized in mail distribution and file maintenance

• Type 15 words per minute

• Maintain simple office inventory records

• Interact professionally with various levels of employees and outside representatives

• Follow oral and written instructions

• Read, write, speak, and understand English

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• None Required

Experience

• One year of relevant experience performing general clerical duties including records management

Certifications/Licenses/Special Requirements

• None Required

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

• Typical office situation

• Close exposure to computer monitors and video screen

Physical Effort Required

• Sitting at a desk or table

• Operate a telephone or other telecommunications device and communicate through the medium

• Type and use a keyboard and mouse to perform necessary computer-based functions

• Standing

• Walking (distance 5' to 100')

• Crawling, crouching, squatting, stooping and/or kneeling

• Bending or twisting at the neck, waist and/or knees

• Intermittently sitting, standing, stooping

• Pushing and/or pulling

• Light lifting or carrying 25 lbs. or less

• Moderate lifting or carrying 26-50 lbs.

• Reaching by extending hand(s) and/or arm(s) in any direction

• Communicating through speech in the English language required

• Good distance vision and/or depth perception to judge distances