Los Angeles County Metropolitan Transportation Authority

Job Specification




Pay Grade
HBB ($159,182.40 - $198,723.20 - $238,264.00)
Job Summary
Directs overall activities of Metro Civil Rights programs, including American with Disability Act (ADA), Equal Employment Opportunity (EEO), and Civil Rights Act of 1964 Title VI and VII, promoting equal access and opportunity, and ensures compliance with state and federal laws and regulations preventing unlawful discrimination.
Duties and Responsibilities
  • Oversees and leads Metro's civil rights programs in compliance with Civil Rights Act of 1964 Titles VI and VII, Equal Employment Opportunity (EEO) laws, California Unruh Act, Americans with Disabilities Act (ADA), Rehabilitation Act of 1973, California Disabled Persons Act, Department of Transportation (DOT) Regulations, and Federal Transit Administration (FTA) Guidance and reports to Chief Executive Officer (CEO) in all areas
  • Leads Metro′s oversight of subrecipients receiving funds through Metro for ADA, EEO, and Title VI compliance
  • Engages in meaningful, targeted outreach to people living with disabilities, ethnic and cultural minorities, people of various national origins, and women, as well as to advocacy groups, associations, and service providers representing such groups to promote and encourage use of Metro and advise of employment opportunities at Metro
  • Leads development of new initiatives to improve accessibility of Metro service and facilities for minorities, persons living with disabilities, and the economically disadvantaged
  • Oversees the investigations and resolutions of civil rights complaints by the public and employees
  • Directs and manages the monitoring of claims and complaints of compliance with state and federal accessibility rules and regulations; directs accessibility complaints to appropriate Metro units
  • Directs the development of studies and reports to evaluate accessibility of agency′s programs and facilities
  • Develops agency-wide support and directs responses to federal and state civil rights audits and reviews
  • Directs the review of all construction project plans and drawings, and inspection of new and current facilities for accessibility and compliance with Civil Rights Act
  • Ensures agency-wide coordination and dissemination of information on Metro′s Title VI programs and recommends direction for agency′s compliance
  • Reviews all relevant Metro documents for accessibility and Title VI/VII issues
  • Directs the administration of Metro′s Equal Employment Opportunity (EEO) program to ensure compliance with applicable policy, state, and federal laws/regulations and develops EEO policies and programs
  • Ensures internal and external dissemination of EEO policies and Affirmative Action Plan
  • Assists management in defining data needs for Affirmative Action Plan and in setting Affirmative Action Plan goals and timetables
  • Oversees and reviews the development and implementation of training programs for all Metro personnel related to ADA, EEO, and Title VI policies and procedures
  • Oversees administration and budget of department
  • Represents Metro at meetings and conferences with public agencies, the private sector, public and corporate officials, and the general public
  • Directs the conduct of studies, investigations, and analyses and presents findings and recommendations to Metro′s executive management
  • Oversees development of staffing plans, resource needs, and contingencies to support department and Metro projects
  • Provides guidance, coaching, mentoring, training, and oversight for assigned employees and directs consultants as necessary
  • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

    May be required to perform other related job duties

Essential Knowledge, Skills and Abilities

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)
  • Federal, state, and local Civil Rights legislation, including ADA, Civil Rights Act of 1964, Unruh Act, California Disabled Persons Act., California′s Fair Employment and Housing Act (FEHA), etc.
  • Theories, principles, and practices of ADA, Rehabilitation Act of 1973 Section 504, DOT regulations, and FTA guidance on ADA
  • Theories, principles and practices of Equal Employment Opportunity and Affirmative Action
  • ADA-ABA (Architectural Barriers Act) Access Board and California Title 24 regulations for ADA
  • Modern management Theory
  • Budget administration
  • Leadership practices

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
  • Understanding and analyzing complex civil rights issues and exercising sound judgment and creativity in making decisions
  • Developing and implementing policies and procedures
  • Determining strategic direction for department
  • Analyzing situations, identifying problems, developing and implementing solutions, and evaluating outcomes
  • Exercising sound judgment and creativity in making decisions
  • Communicating effectively orally and in writing
  • Interacting professionally, effectively, and sensitively with all levels of agency staff, outside agencies and the general public
  • Mediating and negotiating
  • Leading, supervising, training, and mentoring subordinate staff
  • Directing outreach to racial and ethnic minorities, people living with disabilities and the economically disadvantaged

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)
  • Work with constraints and meet tight timelines
  • Think and act independently
  • Make financial decisions consistent with good budget practice
  • Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
  • Prepare comprehensive reports and correspondence
  • Handle highly confidential information
  • Represent agency before union officials, contractors, vendors, federal and state auditors, arbitrators, and legal professionals
  • Travel to offsite locations
  • Read, write, speak, and understand English
Minimum Qualifications
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes:

  • Bachelor's Degree in Business, Public Administration, or a related field; Master′s Degree in Business Administration, Public Administration, or a related field preferred

  • Five years of relevant executive management-level experience performing professional work in Civil Rights, EEO, ADA, and Title VI compliance

Certifications/Licenses/Special Requirements
  • A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
Special Conditions
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions
  • Typical office situation
  • Close exposure to computer monitors and video screen

Physical Effort Required
  • Sitting at a desk or table
  • Operate a telephone or other telecommunications device and communicate through the medium
  • Type and use a keyboard and mouse to perform necessary computer-based functions
  • Communicating through speech in the English language required


Job GroupJob Class CodeFLSA StatusDate OriginatedDate Revised

This classification is at-will and the incumbent serves at the pleasure of the hiring authority.

This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements.