Header

 

header

Los Angeles County Metropolitan Transportation Authority

Job Specification

CHIEF OPERATIONS OFFICER

 

Report

Pay Grade
HDD ($222,664.00 - $278,844.80 - $335,025.60)
Job Summary
Provides the vision, leadership, and management for the overall activities of Metro′s transit operations delivery, including Bus Operations, Bus Maintenance, Scheduling and Operations Planning and Analysis, Rail Operations and Maintenance, Bus and Rail Control Center Operations, and Operations Administration, to achieve the agency′s mission and goals to meet the mobility needs of Los Angeles County.
Duties and Responsibilities
  • Develops, implements, and directs budgets, goals, and business plans for Metro′s transit operations
  • Provides leadership, direction, and support to all transit operations functions to ensure attainment of Metro and departmental objectives within established policies, parameters, and budgets
  • Coordinates activities within transit operations to assure peak performance and productivity, as well as conformance with established or mandated external regulations and policies affecting Metro operations; measures performance levels and goal achievement
  • Develops and implements strategic business plans focusing on transportation needs in cooperation and coordination with all Metro departments involved in regional decisions
  • Advises the Chief Executive Officer (CEO) on significant matters affecting Metro transit operations and policies
  • Assists the CEO in developing and implementing short-range and long-range goals and business plans
  • Formulates policy recommendations for the Board of Directors, attends Board meetings, and advises Board
  • Formulates and recommends operating policies and procedures or changes in existing policies or procedures
  • Chairs and serves as a member of interdepartmental and interagency committees
  • Represents Metro and the CEO as designated in meetings, as committee member, and before community and business groups
  • Provides policy direction for the External Affairs function of Metro
  • Leads and directs a capital investment program
  • Directs the conduct of studies, investigations, and analyses at the direction of the CEO, and presents oral and written reports of findings and recommendations
  • Creates Metro′s safety vision; approves and adopts the agency′s safety rules, policies, and procedures; communicates safety expectations; and maintains accountability for the safety performance of the entire agency
  • Develops solutions for challenges arising from constrained and conflicted resource demands
  • Provides guidance, coaching, mentoring, training, and oversight for assigned employees through subordinate department heads and managerial staff
  • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out


    May be required to perform other related job duties

Essential Knowledge, Skills and Abilities


Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)
  • Theories, principles, and practices of transportation system planning and operations
  • Administrative principles and methods, including goal setting, program and budget development and implementation
  • Financial, analytical, and statistical research processes and procedures
  • Establishing, managing, and administering capital and operating budgets
  • Social, political, and environmental issues influencing transit programs
  • Applicable local, state, and federal laws, rules, and regulations
  • Principles and practices of public administration
  • Modern management theory and leadership practices

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
  • Planning, organizing, and controlling the integrated work of a multi-tiered public transit organization
  • Developing and implementing objectives, policies, procedures, work standards, and internal controls
  • Determining strategies to achieve goals
  • Analyzing situations, identifying problems, implementing solutions, and evaluating outcomes
  • Preparing comprehensive reports and correspondence
  • Providing leadership
  • Building and managing effective teams
  • Communicating effectively orally and in writing

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)
  • Lead multiple projects, programs, and functions and meet critical deadlines
  • Work under pressure
  • Exercise sound judgment, compassion, understanding, patience, and creativity in making decisions and resolving conflicts
  • Understand, interpret, and apply laws, rules, regulations, policies, procedures, budgets, contracts, and labor/management agreements
  • Represent Metro before elected officials and the public
  • Establish and maintain cooperative working relationships
  • Interact professionally and sensitively with various levels of Metro employees, outside representatives, and public officials
  • Supervise, mentor, and train assigned staff
  • Read, write, speak, and understand English
Minimum Qualifications
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes:

Education
  • Bachelor's Degree in Business, Public Administration, or a related field; Master's Degree in Business, Public Administration, or a related field preferred

Experience
  • Five years of relevant executive management-level experience in public transit operations

Certifications/Licenses/Special Requirements
  • A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
Special Conditions
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions
  • Typical office situation
  • Close exposure to computer monitors and video screen
  • Local travel

Physical Effort Required
  • Sitting at a desk or table
  • Operate a telephone or other telecommunications device and communicate through the medium
  • Type and use a keyboard and mouse to perform necessary computer-based functions
  • Standing
  • Communicating through speech in the English language required
  • Color recognition (e.g., distinguishing wires, resistors, containers, light signals, etc.)
 

footer1

Job GroupJob Class CodeFLSA StatusDate OriginatedDate Revised
Non-Contract4196Exempt14-DEC-0622-AUG-19

Disclaimer
This classification is at-will and the incumbent serves at the pleasure of the hiring authority.

This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements.

fields