Plans, directs, and oversees the activities, projects, and programs of assigned business unit to support agency goals.

• Leads multiple sub-units to ensure compliance with operational goals for information systems, contracts, administrative support, and other initiatives

• Directs the development, analysis, and reporting of the annual operating and capital budgets for the assigned area of responsibilities

• Directs operating and financial performance measurement and reporting for assigned area of responsibilities

• Liaises with internal and external clients to drive solutions

• Formulates policy recommendations and advises management on related issues

• Develops and implements work plan goals, objectives, policies, procedures, budget, and work standards for assigned function; monitors progress

• Directs, coordinates, and develops responses to FTA (Federal Transit Administration) and Caltrans audits and follows up on action items reported in audit response through to completion

• Develops recommendations to alleviate and resolve identified problems

• Directs and administers major capital programs

• Represents Metro and department before executive management, the Board of Directors, public agencies, community groups, committees, and professional organizations as assigned

• Chairs and participates in various committees and task forces

• Directs complex technical assignments, including projects and reporting

• Manages, mentors, coaches, and motivates assigned employees to develop and train staff for growth

• Communicates and implements safety rules, policies, and procedures in support of the agency′s safety vision and goals; and maintains accountability for the safety performance of all assigned employees

• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, strategies, and practices of project management

• Administrative principles, strategies, and methods, including goal setting, streamlining processes, program and budget development and implementation

• Capital and operating budgets

• Public agency procurement procedures and contract management

• Labor/management agreements

• Modern organizational management theory

• Metro operations to understand and navigate the organization

• Applicable business software applications

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Overseeing and managing large-scale projects across all business units

• Developing, directing, and implementing major capital and operational programs

• Planning, organizing, and directing the work of business information systems functions

• Directing, planning, and implementing policies, procedures, budgets, and financial/staffing forecasting

• Determining and directing strategies to achieve goals

• Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes

• Exercising sound judgment and creativity in making decisions and in emergency situations

• Preparing comprehensive reports and correspondence

• Effectively interacting with all levels of Metro employees and management, Board of Directors, outside representatives, and elected officials

• Effectively managing, training, coaching, mentoring, and developing represented and non-represented assigned staff

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Understand, interpret, and apply related laws, rules, regulations, policies, procedures, labor/management agreements

• Direct financial decisions within a budget

• Read, write, speak, and understand English

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes:

Education

• Bachelor's Degree in Business, Public Administration, or a related field; Master′s Degree in a related field preferred

Experience

• Five years of relevant senior management-level experience in one or more of the disciplines managed

Certifications/Licenses/Special Requirements

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

• Typical office situation

• Close exposure to computer monitors and video screen

Physical Effort Required

• Sitting at a desk or table

• Operate a telephone or other telecommunications device and communicate through the medium

• Type and use a keyboard and mouse to perform necessary computer-based functions

• Communicating through speech in the English language required