Los Angeles County Metropolitan Transportation Authority

Job Specification




Pay Grade
HC2 ($202,904.00 - $253,884.80 - $304,865.60)
Job Summary

Works closely with the Chief People Officer to develop and implement Metro’s Chief People Office programs, initiatives, and activities to ensure focus on employee growth.    

Duties and Responsibilities
  • Supports the Chief People Officer in directing the workplan and actions of an assigned area within the Chief People Office

  • Provides leadership and direction, through subordinate management, to the areas of Recruitment and Selection, Classification and Compensation, Strategic Hiring Initiative, Employee Engagement, Training and Development, Next Gen, and Workforce Services

  • Represents Metro at meetings and conferences with public agencies, the private sector, public and corporate officials, and the general public to secure support and create partnerships

  • Represents the Chief People Officer and Chief Executive Officer (CEO) at meetings

  • Serves as liaison to Metro Board of Directors on Chief People Office issues

  • Collaborates on the development and implementation of labor relations strategies

  • Plans and implements department goals and objectives, encourages innovation, facilitates, and monitors progress, and administers department budgets

  • Consults and confers with government officials on provisions of applicable law and acts governing Metro

  • Prepares and presents written and oral reports to Chief People Officer, CEO, the Board of Directors, and outside agencies

  • Participates in the preparation and presentation of issues for litigation, coordinates with attorneys

  • Directs the design of Metro-wide training and development programs that enhance individual and organizational performance and morale, covering topics such as labor relations skills with represented and non-contract employees

  • Advises the Chief People Officer and CEO on significant matters and undertakes special projects as directed

  • Communicates Metro′s safety vision and goals both internally and externally; oversees the implementation of agency and departmental safety rules, policies, and procedures; and maintains accountability for safety performance of all assigned employees

  • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Essential Knowledge, Skills and Abilities

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

  • Theories, principles, and practices of human resources management, including training and employee and labor relations management

  • Theories, principles, and practices of program areas related to administrative services for a large public agency or private entity

  • Labor law and applicable local, state, and federal laws, rules, and regulations governing the public sector

  • Social, political, labor, economic, environmental, and operating trends throughout transit and other related industries

  • Union philosophies and constitutions, and general concepts of labor agreements

  • Administrative principles and methods, including goal setting, program and budget development and implementation

  • Modern and innovative management theory

  • Diversity, equity, and inclusion principles in the workforce

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

  • Planning, organizing, and directing the work of a large multi-tiered organizational unit

  • Identifying and implementing strategies to achieve financial, staffing, and departmental goals

  • Establishing and executing objectives, policies, procedures, work standards, and internal controls

  • Analyzing situations, identifying problems, developing and implementing solutions, and evaluating outcomes

  • Exercising sound independent judgment and creativity in making decisions

  • Communicating effectively orally and in writing

  • Interacting professionally with various levels of Metro employees and outside representatives

  • Leading, supervising, training, mentoring, and motivating assigned staff

  • Mediating and negotiating

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

  • Drive improvement to the efficiency and effectiveness of human resources and employee relations services

  • Create a desirable work environment that promotes equal opportunity for employees of all backgrounds

  • Understand, interpret, and apply laws, rules, regulations, policies, procedures, contract, budgets, and labor/management agreements

  • Prepare comprehensive reports and correspondence

  • Represent Metro before the public, the Board of Directors, and elected officials

  • Handle highly confidential information

  • Travel to offsite locations

  • Read, write, speak, and understand English

Minimum Qualifications

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes:



  • Bachelor′s Degree in Business Administration, Industrial Relations, Law, or a related field; Master′s Degree in a related field or Juris Doctorate preferred


  • Five years of relevant executive management-level experience performing professional work in all areas of human resources including labor relations, recruitment, classification & compensation, and/or talent development.

Certifications/Licenses/Special Requirements

  • A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

Special Conditions

Special Conditions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions


  • Typical office situation

  • Close exposure to computer monitors and video screen

Physical Effort Required

  • Sitting at a desk or table

  • Operate a telephone or other telecommunications device and communicate through the medium

  • Type and use a keyboard and mouse to perform necessary computer-based functions

  • Communicating through speech in the English language required



Job GroupJob Class CodeFLSA StatusDate OriginatedDate Revised

This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements.