Observes and records behaviors of pedestrians and motorists around grade crossings along Metro’s street-running light rail alignments, distribute safety materials, and advises safe practices to the public when unsafe acts are observed.

• Observes and reports the behaviors of motorists and pedestrians around grade crossings

• Records incidents on Daily Incident Report Form and

• Reports observations to management at regularly scheduled meetings

• Advises safe practices to pedestrians when unsafe acts are observed

• Reports any Facilities Maintenance concerns to management

• Supports safety education outreach efforts along light rail lines

• Answers Metro-related questions and distributes safety materials

• Reports emergencies to Rail Operations Control (ROC)

• Provides assistance for special events and projects, as required

• Assists supervisory personnel during emergency situations when necessary

• Maintains, supports, and promotes a safe work environment while complying with all of Metro’s safety rules, policies, and procedures

• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Basic principles of customer service

• Basic safety precautions and procedures

• Metro Rail/Bus safety precautions and procedures

• Use of two-way radio and codes

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Interact effectively with various levels of Metro employees and outside representatives.

• Communicating effectively, professionally, and appropriately with Metro staff, law enforcement and the public

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Represent Metro before the public

• Understand and follow instructions and apply proper procedures

• Record observations and maintain records

• Exercise good judgment in emergency situations

• Operate a telephone or other telecommunication device and communicate through the medium

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position.  Additional experience, as outlined below, may be substituted for required education on a year-for-year basis.  A typical combination includes:

Education

• None Required

Experience

• Retired from Metro as a bus or rail operator and must be eligible for rehire

Certifications/Licenses/Special Requirements

• May be required to change post locations as required by management

• Must have normal vision and hearing with or without correction

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job.  Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

• High dust, dirt, and/or grease environment

• High noise environment

• Work on slippery or uneven surfaces

• Exposure to moving machinery and/or vehicles

• Exposure to outdoor weather including extreme heat, cold, dampness and/or humidity

• Work irregular hours, split shifts, weekends, holidays, or 24-hour-a-day on-call assignments

Physical Effort Required

• Standing

• Walking

• Communicating through speech in the English language required

• Good distance vision and/or depth perception to judge distances