Performs and leads highly complex work in support of Metro's Small Business, Certification, Outreach, Project Labor Agreement/ Construction Careers Policy (PLA/CCP), and Labor Compliance Programs.

• Oversees staff in the negotiation, daily administration, and review of contracts for professional, support, and technical engineering projects and systems to ensure conformance with Metro Disadvantaged Business Enterprise (DBE) and Small Business Enterprise (SBE), disabled veteran business enterprise (DVBE) and labor compliance programs procedures, certification, and applicable regulations as well as other agency programs 

• Oversees, reviews, and comments on goal setting, compliance submittals, consultant and other support contracts and small business contract language for Request for Proposals (RFPs) and Invitation for Bid (IFB) packages

• Initiates action to resolve problems with consultants and other professional service firms; provides guidance in determining compliance; reviews and monitors the plans of prime contractors and consultants as they relate to meeting DBE, SBE  and DVBE commitments

• Performs project management lead oversight over compliance review audits and new program elements

• Provides business advisement to Project Management on upcoming and current solicitations and contracts for small business opportunities and inclusion

• Provides guidance to internal departments and external stakeholders on Diversity and Economic Opportunity (DEOD) programs and small business program guidelines and regulations

• Conducts presentations on small business at small business workshops, forums, Board of Director meetings, legislative briefings and community groups as appropriate

• Recommends, reviews, updates, and implements department policies and procedures

• Oversees small business program reporting systems

• Monitors, reports, and briefs management on legislative changes that impact department programs

• Responds to governmental agencies regarding DBE and certification matters

• Oversees preparation of written documentation regarding audits, disputes, findings, hearings, and appeals

• Represents department at meetings, conferences, and public events

• Approves daily review of small business program activities for goal setting, contract compliance monitoring, certification, and reporting

• Attends, conducts, and oversees small business program meetings, project briefings, program meetings, and informal dispute resolution meetings with contractors, consultants, and subcontractors

• Develops small business programs and oversees process improvements

• Drafts scopes of work and oversees procurement process contracts for small business support services

• Prepares reports for and gives oral presentations to management and the Board of Directors as applicable

• Prepares various letters and notices to internal departments, contractors, consultants, and subcontractors

• Reviews and approves SBE, DBE and DVBE certification determinations and conducts certification appeal hearings

• Manages subrecipient monitoring and reporting

• Attends progress meetings to review contract issues, ensures prompt payment, and makes adjustments to compliance administration

• Investigates contractor small business complaints and renders findings

• Conducts and oversees contract closeouts and imposes administrative sanctions for non-compliance

• Prepares monthly status reports, summaries, and other correspondence

• Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees

• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, and practices of small business program development, contract compliance administration, and certification for public agencies

• Federal and state laws and regulations and Metro policies governing small business program compliance and certification

• Public policy governing public procurement and contract administration processes

• Principles of supervision

• Applicable business software applications

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Performing small business program administration for professional services, design/build, and heavy construction contracts

• Preparing comprehensive contract language, reports, and correspondence

• Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes

• Exercising judgment and creativity in making decisions

• Communicating effectively orally and in writing

• Interacting professionally with various levels of Metro employees and outside representatives

• Mediating and negotiating

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Oversee large-scale small business and certification programs

• Determine strategies to achieve goals

• Compile, analyze, and interpret complex data

• Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and management agreements

• Supervise, train, and motivate assigned staff

• Read, write, speak, and understand English

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Bachelor's Degree in Business, Law, Public Administration, or a related field

Experience

• Five years of relevant experience performing complex small business programs administration; some positions in this class may require specialized experience in area of assignment

Certifications/Licenses/Special Requirements

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

• Contract Compliance Administrator (CCA) or Master Compliance Administrator (MCA) certification preferred

• Travel to project sites and examination of the work sites may be required

• May be required to work irregular hours, split shifts, weekends, holidays, or 24-hour-a-day on-call assignment

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

• Typical office situation

• Close exposure to computer monitors and video screen

Physical Effort Required

• Sitting at a desk or table

• Operate a telephone or other telecommunications device and communicate through the medium

• Type and use a keyboard and mouse to perform necessary computer-based functions

• Communicating through speech in the English language required