Performs highly complex technical and analytical work overseeing the day to day activities of the Disability Compliance Program.

• Develops, interprets, and implements policies and procedures supporting the Disability Compliance Program

• Performs complex and responsible work to ensure that the agency is performing activities that are in compliance with its obligations under the Americans with Disabilities Act (ADA), the California Fair Employment and Housing Act (FEHA), and all state, federal, and local laws, rules, and regulations

• Performs complex functions specific to interactive process coordination, reasonable accommodation meeting facilitation, early return-to-work program support, fitness for duty examination management, essential function job analysis development, discipline/disability issue management, abuse and work restrictions / functional limitation clarification, etc.

• Reviews and analyzes information to develop comprehensive, individualized disability management plans for disabled employees and applicants, including employees and applicants who are perceived to be disabled

• Evaluates and establishes eligibility for participation in the Interactive Process (IP) for any employee with a temporary disability following an injury or illness

• Supports management throughout the agency to identify and develop meaningful work through physical capabilities assessments and evaluation of safety requirements to ensure that all alternative and modified duty positions comply with requirements

• Coordinates with the Transitional Duty/Return to Work Programs Coordinators in resolving and determining return to work and effective reasonable accommodations of employees injured at work

• Creates and leads Integrated Disability Programs training and presentations provided to internal customers

• Conducts audits and compiles and analyzes statistical information to analyze compliance and the effectiveness of the Interactive Process

• Participates in claim review meetings aimed at reducing disability durations, identifying strategic response to reducing unscheduled absences, and returning employees to work

• Prepares and presents reports to management and committees

• Oversees other special studies, as assigned

• Leads reasonable accommodation meetings with stakeholders

• Advises management and staff on disability compliance policies, procedures, practices, regulations, and resolution of related problems

• Manages cases through the use of the Asana Task Management software

• Provides lead responsibility over assigned staff

• Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees

• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, and practices of disability compliance, human resources management, workers′ compensation, and labor relations

• Applicable local, state, and federal laws, rules, and regulations governing Americans with Disability Act (ADA), California Fair Employment and Housing Act (FEHA), California Confidentiality of Medical Information Act (CMIA), Health Insurance Portability and Accountability Act of 1996 (HIPAA), Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), workers′ compensation, workplace accommodations, and California Public Employees' Retirement System (CalPERS)

• EEO and affirmative action principles and goals

• Basic medical terminology

• Labor contracts

• Research, analysis, and reporting theories and practices

• Applicable computer business software applications, such as Microsoft Office Suite and Asana Task Management

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Overseeing the operations of a Disability Compliance program

• Planning and organizing work to meet schedules and timelines

• Determining strategies to achieve goals

• Handling highly confidential information and maintaining confidentiality

• Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes

• Exercising sound judgment and creativity in making decisions

• Interpreting, applying, and explaining rules, regulations, policies, and procedures in a clear and concise manner

• Communicating effectively orally and in writing

• Preparing comprehensive reports and correspondence

• Interacting professionally with various levels of Metro employees and outside representatives

• Leading and providing guidance to assigned staff and others

• Effectively operating a computer for the purpose of database management, data retrieval, and word processing

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Compile, analyze, and interpret complex data

• Prepare clear, concise, and comprehensive narrative and statistical reports

• Establish and maintain strong and effective working relationships with colleagues, contractors, attorneys, and the general public

• Think and work independently with little direction

• Meet tight deadlines

• Establish and implement policies and procedures

• Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements

• Plan financial and staffing needs

• Represent Metro before the public

• Read, write, speak, and understand English

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Bachelor's Degree in Education, Business Administration, Organizational Development, or a related field; Master′s Degree in a related field preferred

Experience

• Five years of relevant experience working in human resources, disability management, occupational safety, and health programs or loss control programs, preferably with a unionized, non-profit, and/or public agency; some positions in this class may require specialized experience in area of assignment

Certifications/Licenses/Special Requirements

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

• Typical office situation

• Close exposure to computer monitors and video screen

Physical Effort Required

• Sitting at a desk or table

• Operate a telephone or other telecommunications device and communicate through the medium

• Type and use a keyboard and mouse to perform necessary computer-based functions

• Communicating through speech in the English language required