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Los Angeles County Metropolitan Transportation Authority

Job Specification

BUSINESS INTERRUPTION FUND (BIF) PROGRAM AND SERVICES MANAGER

 

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Pay Grade
H1N ($94,494.40 - $118,102.40 - $141,752.00)
Job Summary
Manages and executes activities supporting Metro′s Business Interruption Fund (BIF), including implementing, overseeing, and managing the program′s operations, program compliance, and related community relations and public outreach.
Duties and Responsibilities
  • Manages the development and implementation of program policies, procedures, and plans
  • Collaborates closely with internal and external clients and stakeholders to achieve program goals and objectives
  • Oversees the activities of the assigned fund administrator (consultant), through management of statement of work, deliverables, and contractual terms, including review of contracts for the assigned program
  • Interacts with business, professional, civic, government, and community groups and leaders in the coordination and implementation of the program
  • Develops and attends community outreach initiatives and programs in collaboration with other Metro departments and teams to ensure awareness and knowledge of the program
  • Manages communications for the BIF, including web page, social media, print ads, newsletters, and business spotlights
  • Identifies, proposes, and recommends strategic and programmatic opportunities for adjustment to the program′s structure on an as-needed basis to create more efficient and effective results
  • Develops, forecasts, and manages budgets to complete various deliverables associated with the program
  • Manages the program while adhering to Metro′s policies and procedures
  • Monitors and measures performance and program milestones
  • Coordinates with Metro Audit Services Department to ensure program compliance
  • Manages, prepares, and presents comprehensive written and oral reports, evaluations, and studies
  • Maintains, supports, and promotes a safe work environment while complying with all of Metro′s safety rules, policies, and procedures
  • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out


    May be required to perform other related job duties

Essential Knowledge, Skills and Abilities


Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)
  • Theories, principles, and practices of governmental accounting, business/public finance, and financial recordkeeping
  • Theories, principles and practices of transportation and land use planning and regulations
  • Theories, principles, and practices of program management, project management, contract administration, business administration and management, public administration, and/or economic development
  • Theories, principles, and practices of modern business management, strategy building, and team relations
  • Financial, analytical, statistical research and mathematical processes and procedures
  • Applicable local, state, and federal laws, rules, and regulations
  • Applicable business software applications

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
  • Managing the activities of a major program and project development
  • Performing statistical and financial analyses
  • Analyzing situations, identifying problems, and recommending solutions
  • Exercising sound judgment and critical thinking in making decisions and in stressful situations
  • Determining and executing strategies to achieve goals and objectives with an understanding and awareness of public agency and governing environment
  • Communicating effectively orally and in writing
  • Interacting professionally with various levels of employees and outside representatives

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)
  • Compile and analyze data
  • Establish and implement relevant policies and procedures to ensure a program that meets and adheres to compliance standards
  • Meet time constraints and deadlines
  • Prepare correspondence and comprehensive reports through application of current systems, applications, and analytic methods to ensure dynamic reporting and internal controls
  • Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, and budgets as required
  • Plan financial and budget program standards; make financial decisions within a budget
  • Represent Metro before the public
  • Provide direction to contractors
  • Travel offsite to businesses, construction project corridors, and related areas
  • Read, write, speak, and understand English
Minimum Qualifications
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes:

Education
  • Bachelor′s Degree in Public Administration, Finance, Business Administration, Management, Planning, or a related field; Master′s Degree in a related field preferred

Experience
  • Six years of relevant experience or three years of relevant supervisory-level experience in project/ program management or economic and/or community development

Certifications/Licenses/Special Requirements
  • A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
Special Conditions
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions
  • Typical office situation
  • Close exposure to computer monitors and video screen

Physical Effort Required
  • Sitting at a desk or table
  • Operate a telephone or other telecommunications device and communicate through the medium
  • Type and use a keyboard and mouse to perform necessary computer-based functions
  • Communicating through speech in the English language required
 

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Job GroupJob Class CodeFLSA StatusDate OriginatedDate Revised
Non-Contract2418Exempt13-OCT-1519-JUL-19

Disclaimer
This classification is at-will and the incumbent serves at the pleasure of the hiring authority when classified as an Intermittent, Emergency, or Temporary employee and/or is assigned to the Office of Inspector General (OIG) or Board Clerk's Office.

This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements.

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