Performs duties in assigned department in support of an organizational unit while gaining knowledge of Metro’s business operations.

• Performs analytical work in support of a department's business

• Participates in departmental projects and performs special assignments related to the department's business

• Gathers and compiles data and prepares simple statistical and narrative reports

• Generates correspondence, reports, and presentations

• Assists in preparation of graphs, programs, and posters

• Coordinates with other Metro departments and programs

• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Applicable business software applications

• Research and report preparation methods

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Communicating effectively orally and in writing

• Interacting professionally with various levels of Metro employees and outside representatives

• Analyzing situations, identifying problems, and recommending solutions

• Preparing reports and correspondence

• Operating computers and general office equipment

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Meet tight time constraints and deadlines

• Compile and analyze data

• Understand, interpret, and apply policies and procedures

• Follow oral and written instructions

• Handle highly confidential information

Education

• Must be enrolled in a minimum of 6 units at an accredited institution of higher learning

Experience

• None required

Certifications/Licenses/Special Requirements

• Maintain a cumulative GPA of at least 3.0
• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job.  Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

• Typical office situation

• Close exposure to computer monitors and video screen

Physical Effort Required

• Sitting at a desk or table

• Operate a telephone or other telecommunications device and communicate through the medium

• Type and use a keyboard and mouse to perform necessary computer-based functions

• Communicating through speech in the English language required