Provides entry-level administrative support to multiple teams or a department for various programs and projects.

• Assists in performing administrative and organizational analysis and participates in projects, budgeting, and administration

• Conducts research studies and collects data for management reports and programs

• Responds to inquiries for information from staff, management, and the public

• Troubleshoots software and basic hardware problems

• Prepares reports and correspondence

• Maintains and updates reference and procedural materials and computer databases

• Assists in developing policies and procedures

• Reviews and approves invoices

• Catalogs, orders, organizes, and disburses reference and technical materials

• Purchases manuals and materials for department; reviews and process requisitions and invoices

• Performs analytical work in support of a department's business

• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, and practices of budget or grant planning

• Basic accounting and budgeting principles and processes

• Office operations and procedures

• Research and report preparation methods

• Mathematics and business statistics

• Applicable business software applications

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Performing basic statistical and financial analysis

• Analyzing situations and identifying problems

• Communicating effectively orally and in writing

• Preparing reports and correspondence

• Interacting professionally with various levels of Metro employees and outside representatives

• Operating computers and general office equipment

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Meet tight constraints and deadlines

• Work collaboratively in a team environment

• Research, compile, and analyze data

• Comprehend and follow instructions

• Understand, interpret, and apply laws, rules, regulations, policies, and procedures

• Read, write, speak, and understand English

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Bachelor′s Degree in Business, Public Administration, or a related field

Experience

• None required

Certifications/Licenses/Special Requirements

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

• Typical office situation

• Close exposure to computer monitors and video screen

Physical Effort Required

• Sitting at a desk or table

• Operate a telephone or other telecommunications device and communicate through the medium

• Type and use a keyboard and mouse to perform necessary computer-based functions

• Communicating through speech in the English language required