Leads and develops Metro’s Chief People Office programs, initiatives, and activities, including Information Technology Services (ITS), to support employee growth and business needs.    

• Provides leadership and direction to the areas of Recruitment and Selection, Classification and Compensation, Strategic Hiring Initiative, Employee Engagement, Training and Development, and Next Gen, Workforce Services, Budget & Policy Administration, Labor Relations, Pension and Benefits, and Information Technology Services (ITS)

• Develops department goals and objectives, encourages innovation, facilitates and monitors progress, and administers department budgets

• Develops and implements strategy, and directs data analyses used for negotiations, mediation, and arbitration with all employee organizations/labor unions to facilitate constructive relationships and successful contract development and implementation

• Represents Metro at meetings and conferences with public agencies, the private sector, public and corporate officials, and the general public to secure support and create partnerships

• Attends meetings with labor unions

• Advises Metro Board of Directors on Chief People Office issues

• Consults and confers with government officials on provisions of applicable law and acts governing Metro

• Provides leadership, direction, and support to Information Technology Services (ITS) to ensure technology infrastructure is aligned with Metro’s vision

• Directs assigned staff to work proactively with line management as advisors in the interpretation of collective bargaining agreements, adherence to human resources policies and practices, and the resolution of non-EEO (Equal Employment Opportunity) related complaints, and grievances, including arbitration

• Participates in the preparation and presentation of issues for litigation; coordinates with attorneys

• Directs Metro action during union campaigns, elections, or work stoppages

• Directs the design of Metro-wide training and development programs that enhance individual and organizational performance and morale, covering topics such as labor relations skills with represented and non-contract employees

• Advises the CEO on significant matters and undertakes special projects as directed

• Communicates Metro′s safety vision and goals both internally and externally; oversees the implementation of agency and departmental safety rules, policies, and procedures; and maintains accountability for safety performance of all assigned employees

• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, and practices of human resources management, including training and employee and labor relations management

• Theories, principles, and practices of program areas related to information technology systems and administrative services for a large public agency or private entity

• Labor law and applicable local, state, and federal laws, rules, and regulations governing the public sector

• Social, political, labor, economic, environmental, and operating trends throughout transit and other related industries

• International union philosophies and constitutions, and general concepts of labor agreements

• Administrative principles and methods, including goal setting, program and budget development and implementation

• Modern and innovative management theory

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Planning, organizing, and directing the work of a large multi-tiered organizational unit

• Identifying and implementing strategies to achieve financial, staffing, and departmental goals

• Establishing and executing objectives, policies, procedures, work standards, and internal controls

• Analyzing situations, identifying problems, developing and implementing solutions, and evaluating outcomes

• Exercising sound independent judgment and creativity in making decisions

• Communicating effectively orally and in writing

• Interacting professionally with various levels of Metro employees and outside representatives

• Leading, supervising, training, mentoring, and motivating assigned staff

• Mediating and negotiating

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Drive improvement to the efficiency and effectiveness of human resources and employee relations services

• Create a desirable work environment that promotes equal opportunity for employees of all backgrounds

• Understand, interpret, and apply laws, rules, regulations, policies, procedures, contract, budgets, and labor/management agreements

• Prepare comprehensive reports and correspondence

• Represent Metro before the public, the Board of Directors, and elected officials

• Handle highly confidential information

• Travel to offsite locations

• Read, write, speak, and understand English

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes:

Education

• Bachelor′s Degree in Business Administration, Industrial Relations, Law, or a related field; Master′s Degree in a related field or Juris Doctorate preferred

Experience

• Five years of relevant executive management-level experience performing professional work in one or more of the following areas: labor relations, employee relations and/or human resources, including experiences as a chief negotiator

Certifications/Licenses/Special Requirements

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

• Typical office situation

• Close exposure to computer monitors and video screen

Physical Effort Required

• Sitting at a desk or table

• Operate a telephone or other telecommunications device and communicate through the medium

• Type and use a keyboard and mouse to perform necessary computer-based functions

• Communicating through speech in the English language required