To oversee and manage document control and records management activities.

• Develops and implements document control and record management plans, procedures, and manuals.

• Coordinates, integrates, and directs consultants and staff activities regarding document control and record management practices.

• Performs system analysis and manages development and implementation of document imaging, indexing, and retrieval systems.

• Manages change processing of policies and procedures and systemwide non-contractual baseline documents.

• Acts as primary liaison with the Metro Records Management Center and Metro Rail Operations Support.

• Acts as technical manager for the Configuration Management Consultant.

• Directs staff and consultants in development and implementation of document identification, coding, and filing systems.

• Monitors consultant and staff compliance with Metro document control and records management requirements and policies.

• Prepares and presents reports and summaries to management on the status of documents, records, and files as requested.

• Reviews and responds to configuration management practice and performance audits.

• Provides administrative and technical support to project managers and others.

• Establishes and coordinates Program wide Change Control Board (PCCB) activities.

• Identifies and initiates corrective action for problems.

• Advises supervisor on status of configuration management activities and issues.

• Negotiates and manages contracts as assigned.

• Conducts meetings with staff, consultants, and contract personnel.

• Supervises subordinate staff.

• Develops and implements training programs on Document Control and baseline status accounting systems.

• Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all subordinate employees.

• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out.

May be required to perform other related job duties

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, and practices of project management; modern management theory.

• Applicable local, state, and federal laws, rules, and regulations governing records management for a public agency.

• Configuration and Records Management.

• Contract administration.

• Management and organization of complex construction projects.

• Computers, including database management, spreadsheets, graphics, and word processing software.

• Automated document imaging and indexing systems.

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Analyzing situations, identifying problems, recommending, and implementing solutions, and evaluating outcomes.

• Determining strategies to achieve goals.

• Coordinating, integrating, and directing consultants and staff activities.

• Performing system analysis.

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Oversee the operations of a configuration management section.

• Design and maintain automated database management and reporting systems.

• Develop and prepare policies, procedures, and manuals.

• Communicate effectively orally and in writing.

• Prepare comprehensive reports.

• Interact professionally with various levels of Metro employees and outside representatives; represent Metro before the public.

• Exercise judgment and creativity in making decisions.

• Plan financial and staffing needs.

• Compile, analyze, and interpret complex data.

• Think and act independently.

• Mediate and negotiate.

• Supervise subordinate staff.

• Travel to offsite locations within a reasonable timeframe.

• Read, write, speak, and understand English.

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position.  Additional experience, as outlined below, may be substituted for required education on a year-for-year basis.  A typical combination includes:

Education

• Bachelor’s Degree in Business, Information Systems, or other related field.

Experience

• Six years of relevant experience or three years of relevant supervisory-level experience working in configuration management work.

Certifications/Licenses/Special Requirements

• A valid California Class C Driver’s License or the ability to utilize an alternative method of transportation when need to carry out job-related essential functions.

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job.  Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

• Typical office situation

• Close exposure to computer monitors and video screen

• Exposure to outdoor weather including extreme heat, cold, dampness and/or humidity

• Work irregular hours, split shifts, weekends, holidays, or 24-hour-a-day on-call assignments

• Work after designated regular hours in case of special assignments or emergencies

• Local travel

Physical Effort Required

• Sitting at a desk or table

• Operate a telephone or other telecommunications device and communicate through the medium

• Type and use a keyboard and mouse to perform necessary computer-based functions

• Communicating through speech in the English language required