To oversee and manage change control management activities for major capital projects, including tracking system development, training, and marketing.

• Develops and implements policies, plans, procedures, and manuals.

• Coordinates, integrates, and directs consultants, vendors, contractors, and staff activities regarding Change Control.

• Monitors staff and consultant compliance with change control requirements, policies, and procedures.

• Develops or directs the development and implementation of Change Control policies, procedures, and reporting and tracking systems.

• Performs system analysis and develops Change Control database management and reporting system requirements.

• Reports project configuration status, including change and claim costs.

• Prepares and presents reports and summaries to management and Board on status of contract changes.

• Ensures data compatibility with existing statistical reports and summaries.

• Reviews and responds to configuration management practice and performance audits.

• Provides administrative and technical support to project managers and others.

• Establishes and coordinates Change Control Board activities.

• Coordinates change management with Metro operations.

• Identifies and initiates corrective action for problems.

• Advises supervisor on status of configuration management activities and issues.

• Negotiates and manages contracts as assigned.

• Conducts meetings with staff, consultants, and contract personnel.

• Manages outreach and marketing of change management systems.

• Supervises subordinate staff.

• Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all subordinate employees.

• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out.

May be required to perform other related job duties

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, and practices of Configuration Management and Contract Administration.

• Management and organization of complex construction projects.

• Computers, including database management, spreadsheets, graphics, and other software products related to the area of assignment.

• Modern management theory.

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Planning, organizing, and monitoring the change control management activities for major capital projects.

• Providing direction to external staff and outside contractors/consultants.

• Analyzing situations, identifying problems, and recommending solutions.

• Operating personal computers and general office equipment.

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Oversee the operations of a configuration management section.

• Design and maintain automated database management and reporting systems.

• Develop policies, procedures, and manuals.

• Prepare comprehensive reports and correspondence.

• Communicate effectively orally and in writing.

• Interact professionally with various levels of Metro employees and outside representatives.

• Exercise judgment and creativity in making decisions.

• Plan financial and staffing needs.

• Represent Metro before the public.

• Compile, analyze, and interpret complex data.

• Supervise subordinate staff.

• Read, write, speak, and understand English.

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position.  Additional experience, as outlined below, may be substituted for required education on a year-for-year basis.  A typical combination includes:

Education

• Bachelor's Degree in Business, Information Systems, or other related field.

Experience

• Six years of relevant experience or three years of relevant supervisory-level experience in configuration management work; some positions in this class may require specialized experience in area of assignment.

Certifications/Licenses/Special Requirements

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when need to carry out job-related essential functions.

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job.  Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

• Typical office situation

• Close exposure to computer monitors and video screen

• Local Travel

• Exposure to outdoor weather including extreme heat, cold, dampness and/or humidity

Physical Effort Required

• Sitting at a desk or table

• Operate a telephone or other telecommunications device and communicate through the medium

• Type and use a keyboard and mouse to perform necessary computer-based functions

• Communicating through speech in the English language required